FAQs

Q?

Do you offer credit terms to new customers?

A.

Please call out office at (313) 531-2700 for more information.

Q?

Do you work in the wind?

A.

Wind can also be a hindrance to material handling operations. We work in windy conditions as long as it is safe to do so.

Q?

Does Connelly Crane offer free estimates?

A.

Many questions can be answered over the phone, and our staff will be happy to give you an estimate if possible. Free estimates are available for any jobs that cannot be accurately determined over the phone.

Q?

How far in advance do I need to call to hold a crane?

A.

Weeks in advance, would be ideal or even a few days before the job, depending on availability. To place an order, call our office at (313) 531-2700.

Q?

What is your cancellation policy?

A.

We prefer at least one day prior notice. Cancellations should be made by 12:00 pm the business day before the job.

Q?

What type of payments do you accept?

A.

We gladly accept Visa, MasterCard, Amex, Cash, Check and approved credit.

Q?

What training do your crane operators have?

A.

All of our crane operators are certified.

Q?

How often do you inspect your cranes?

A.

We complete daily inspections as well as third party annual inspections.

Q?

Do you work in the rain?

A.

We can work in light rain as long as the rain does not pose a safety concern to those working.